Welcome to Eric's Microsoft Hardware Products Home Page!  On this page I hope you will find some useful information concerning the Microsoft hardware product line!

The author of this site (Eric Chew pictured to the left) has been recognized by Microsoft as an MVP (Most Valuable Professional) in the Microsoft Hardware line of products since 1997.

Any questions about Microsoft Hardware products SHOULD be addressed in the Microsoft Hardware Products newsgroup where folks all around the world can share their ideas or suggestions with you.

 

Latest Site Information

April 19, 2004 Fellow MVP, Jason Tsang has a workaround for keeping the F-Lock on all the time for PS/2 keyboards.  Check out the Hardware FAQ for more informaiton.
April 2, 2004 I'm off to the 2004 MVP Global Summit wish is being held at Microsoft Campus.  Will return on April10th.  The kb won't be updated during this time.
March 24, 2004 Updated the "How to make a floppy disk" page to include the 802.11g line of products
March 13, 2004 Cleaned up the Recent KB articles page.  Added a new Archived Articles page.  Also, added a partner to our site.  TZO.com who provides our domain name and dynamic DNS service.  GREAT service, check them out!
January 6, 2004 Long time since last  update.  I'm gonna try and update the new KB section as time permits.  Each time a new Hardware Knowledge Base article is publish, I'll put a link on this page for it!
December 16, 2002 Fellow MVP Barb Bowman posted a column on Windows Expert Zone with the "how to's" of Microsoft Wireless Networking with some useful tips on setup and configuration.
December 14, 2002 Need to make a floppy disk with base drivers to install you're Microsoft Network Adapter?  Check out my new FAQ on how to accomplish this!
December 11, 2002 Microsoft released updated firmware software for the MN-100 and MN-500 base stations.  This release fixes some known issues, most notably -  router lock-ups.  This update also offers a version of the firmware without the installer for Windows 2000 users.  Get it here.
December 9, 2002 If you're getting the following error installing IntelliPoint or IntelliType "Error 1101", here is a Microsoft KB Article with the fix/workaround.  Thanks to Jason Tsang for pointing this article out.
October 9, 2002 According to an article from CNet, Microsoft has acknowledged an issue with the new BroadBand routers locking up intermittently and is working on a fix.
October 9, 2002 Its been a while since I've updated the site.  I hope to have some information on the new line of Microsoft hardware products posted soon - including the new networking hardware.

Archived News

Useful Phone Numbers


Microsoft Hardware Technical Support - Standard Support (no charge from Microsoft) at (425) 635-7040 M-F 5AM to 9PM PST (8AM to 12AM EST), Saturdays 5AM to 3PM (8AM to 6PM EST), Sundays 9AM to 3 PM (12PM to 6PM) EST.

Need a product replacement (warranty only) contact Microsoft Sales and Information and they can help at (800) 426-9400 (NOTE: This number is not for Technical Support).

If you have any information you would like to share with others concerning Microsoft Hardware products, feel free to email me and I'll add it to my FAQ page!